Contact

Write to the address below for corrections, questions about a figure on one of these pages, or anything to do with how the site is run.

Corrections are the most useful thing that arrives here. Welcome packages change, wagering rules are revised, and operators leave markets without telling anyone: if a figure on a page no longer matches what an operator publishes, say which page and what you are seeing, and it will be checked and fixed.

What this site cannot do

We do not hold accounts with any operator and cannot help with a deposit, a withdrawal, a bonus dispute or a closed account. Those are matters between a player and the operator, and after that between the player and the authority named in the operator's terms. We cannot forward a complaint, and we have no influence over any operator's decision.

If gambling has become a problem, the responsible gambling page lists the free routes to help in Japan, and they are far faster than writing here.

Editorial contact

editor [at] topjapancasinos.com — replies are written by the person who maintains the site, usually within a few working days.